History of Web Conferencing: All-in-One Conferencing Comes of Age

While video conferencing and web conferencing are sometimes confused, the

The reality is that web conferencing is a completely different animal, with much more

options available and a much greater range of functionality than video

conferencing Web conferencing offers not only the opportunity to chat and

Communicate via webcam so you can see each person in your conference

link, but to exchange documents, share applications, access shared desktops, use

PowerPoint, whiteboards and other presentation features and even polls

attendees

It all started with PLATO…

Web conferencing is “the complete package.” Interestingly, the conceptual design

of web conferencing began long before the World Wide Web or Internet existed

structure in place. In the 1960s, the University of Illinois developed a system

known as PLATO for its Computer Based Education Research Laboratory (CERL). That

was a small, self-contained system that supported a single class of terminals

connected to a central computer. In 1972, PLATO moved to a new system of

mainframes that eventually supported over a thousand users at a time.

In 1973, Talkomatic was developed by Doug Brown. This was essentially the

first “instant messaging” program ever designed, with multiple windows

visualization of written notes in real time for several users simultaneously. In 1974,

Kim Mast developed Personal Notes, a new feature for PLATO that allowed

email for users.

In 1975, Control Data Corporation established its own PLATO system in Minneapolis,

Minnesota, the first commercial use of the multifunction conference system.

Within ten years, PLATO was being used at more than 100 sites around the world.

world, some with dedicated lines for full-time use.

However, by the late 1980s, microcomputers were becoming more reasonably

price and day of the week for mainframe based systems was over. eventually the

Control Data’s original systems were shut down because PLATO was no longer

economic. Control Data now has some systems operating under the name

CYBIS.

descendants of PLATO

In the late 1970s, Ray Ozzie and Tim Halvorsen worked at CERL. years later

took some of the features of PLATO and greatly expanded its

capabilities by designing one of today’s most powerful web conferencing tools

— Lotus Notes, released in 1989.

Lotus Notes was the first commercially released product that really took off.

to offer user-created databases, document sharing and remote location

communication under one umbrella. Created a “relationship-based” environment

that took the corporate world by storm.

Other descendants of PLATO included DEC Notes, originally known as VAX,

Written by Len Kawell. It is still used today on DEC’s EASYnet and on Starlink,

a universal web conferencing community. NetNotes is a client-server system.

designed to enhance the original DEC Notes, with WebNotes as a plugin for

Access to the World Wide Web.

True WEB conference

The distinction between true web conferencing and systems conferencing is

difficult, however, to define. When the Web first became a competitor as a

means of collaborative conferences with document exchange, etc., many companies

took conferencing packages originally designed for intranet systems and

redesigned them. The results were not always perfect. It was not until

In the mid-1990s, true reliable web conferencing software was available.

PLATO and other mainframe-based conferencing systems were based on a

centralized structure, with all elements feeding a central computer. This

structure saw the development of various types of conferencing software that

including Backtalk, Caucus, COW, Motet, Web Crossing, Podium, TALKaway, and YAPP.

PlaceWare, possibly one of the most influential web conferencing systems

developed, it had interesting origins in the 1990s at Xerox Palo Alto Research

Center, where it started as a multi-user game called LambdaMOO. PlaceWare was one

One of the first companies to provide full web conferencing after the

launch of PlaceWare Auditorium in 1997. In April 2003, Microsoft purchased

PlaceWare, adding it to its newly created Real-Time Collaborative Business Unit.

P2P changes the focus of web conferencing

Another popular form of software was Groupware, essentially defined by Lotus

Ratings. The difference between the centralized structure of PLATO based systems

and Lotus is in the extra features — Lotus provided a lot of other

options like scheduling and document sharing. Groupware software is more complex

than centralized software and focus on workflow; that is, make sure

documents, graphics and templates are where they belong. popular collaborative software

products developed in the 1990s included the InTandem, Livelink, Lotus Domino,

Oracle InterOffice, TEAMate and WebShare.

As the price of home computers fell, peer-to-peer (P2P) file sharing

became increasingly common on the World Wide Web, though mainly on

a user-to-user basis. That changed when members of the then-illegal Napster

informally organized group of university students and other music lovers, began

sharing millions of music files with each other. Started a revolution in the

Internet usage changing the way web conferencing was eventually

perceived. P2P started to be seen as the way to host web conferences, rather than

through a single server. .

Groove took this peer-to-peer concept and applied it to web conferencing. Tea

Groove technology, originally released in 2000, has been upgraded to real performance

power with Groove 2.1 in 2002 and it was impressive. The advantages of peer-to-peer

were immediately obvious: once you loaded the software and set it up,

never had to pay a subscription or user fee for an external server to store any

files, you’ll never lose all your files in one central location, and it’s set

and good for life (or until the next update, at least).

Another company that recognized the need for quality web conferencing

software during these years was WiredRed Software, founded in 1998. In 2003,

launched e/pop, a real-time web conferencing suite with

features for all aspects of the industry: it was the first installable web

conferencing software with no significant installation time.

NextPage also offers P2P web conferencing and document sharing capabilities.

developed out of the Napster movement. In fact, they use the example of Napster

file sharing and downloads to illustrate to businesses the benefits of using a

peer to peer network through a centralized server.

What about UseNet?

In the 1980s, Usenet software was developed with specific protocols for

format and transmit messages. It also allowed passing messages from one

news server to another, replicating around the world instead of being stored in

any location. It has become the standard for newsreaders on the Internet,

with Netscape Navigator and Internet Explorer, both with integrated newsreaders

for UseNet. .

For some, web conferencing can be achieved by simply taking advantage of

UseNet. Download free software to set up a news server, create some local

newsgroups on it, and have your users access your server with their web browsers

to create your conference site.

Most companies, of course, prefer to have a more professional package than

that, and ease of use and security are concerns best addressed with

companies that have specifically developed business or corporate web conferencing

solutions A good web conferencing package today contains voice over IP (VoIP),

co-browsing and app sharing at a minimum, with plugins and others

features if needed, including surveys, event management, PowerPoint

presentation, playback, recording and annotation and live marking.

Easynet, founded in 1994, is a European-based broadband network company

primarily providing European companies with web conferencing capabilities. This

infrastructure-based provider provides unbundled loop access to enterprises in

some countries as part of a “leased line” program for conferences.

VoIP is making noise

The latest frontier in web conferencing is the convenience of using IP-based systems.

voice communications on a regular basis with web conferencing. while web

conferences is considered convenient for the exchange of documents, text messages and

whiteboards and many other functions, many people still think that VoIP technology

it has poor quality overall, especially with so many people still using dial-up

connections .

Actually, there are several competitors in the market that have produced

excellent quality VoIP offerings in their web conferencing packages, including

Voxwire, Orbitalk, RoomTalk and VoiceCafe.

The future of web conferencing

One of the last obstacles to web conferencing has been the

incompatibility between Mac and PC. With the great preference for Macs by

those in heavy graphic industries such as architecture, advertising and

publication, it has always been difficult to share documents and establish

Web conferencing if the clients are PC based. .

WaveThree’s Session was released in 2003 to address this issue and it seems

have actually overcome this seemingly insurmountable problem, one of the

first truly effective systems for Mac/PC collaboration over the Internet. Wearing

With a bandwidth of 128 KBPS or higher, Session provides video conferencing, desktop

share, share documents, whiteboards, and live annotations on photos and/or

documents. There will no doubt be more such web conferencing platforms on the market.

horizon.

As web conferencing becomes more and more common, new developments

inevitably arise, including, perhaps, dedicated lines that are constantly open,

Enhanced and secure peer-to-peer access and more web conferencing options for Mac/PC.

With so many players on the field, there is bound to be a variety of

divergent developments in the coming years.

This article on “The History of Web Conferencing” reprinted with

permission.

Copyright © 2004-2005 Evaluseek Publishing.

Leave a Reply

Your email address will not be published. Required fields are marked *